GUIDE · QUESTIONS & ANSWERS
FAQ.
Everything you need to know before we start digging through Japan for your next record.
ABOUT
01What is TOKYO ’83?+
TOKYO ’83 is a vinyl concierge service that finds pre-owned Japanese records for collectors worldwide. We hunt for records across Japan, with a particular focus on City Pop and AOR.
HOW IT WORKS
01What is My Crate?+
My Crate is where you collect the records you would like us to find. You can review the titles and your preferences before starting a Hunt.
02What is My Hunt?+
My Hunt is where you track a record search after submitting your request. You can follow its progress, review the copy we find, and choose whether to approve it or pass.
HUNTING
01Where can I choose records for a Hunt?+
Choose from the titles listed on the TOKYO ’83 Records page. Add the records you want to My Crate, review your preferences, and then start your Hunt.
02Can I request an original pressing, an OBI, or a specific condition?+
Yes. Where available, you can specify preferences such as an original pressing, an OBI, and the condition of the record and sleeve.
03How long does it take to find a record?+
It depends on the rarity of the title and your requested conditions. Common titles may be found relatively quickly, while rare records or highly specific requests can take longer.
04What happens if a record cannot be found?+
You will not be charged if we cannot find a copy that meets your requirements. You can choose to continue the Hunt, adjust your preferences, or end the request.
APPROVAL
01Will a record be purchased automatically when it is found?+
No. You can review the price, condition, and other details of the copy we find before choosing to approve it or pass.
PAYMENT
01When will I be charged?+
Payment is processed after you approve a record we have found, in accordance with its purchasing status.
02Who pays customs duties and VAT?+
The buyer is generally responsible for any customs duties, VAT, sales tax, clearance fees, or other import charges imposed by the destination country.
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